The Illinois Broadband Technology Opportunity Program (BTOP,) which explored the most effective methods for providing Internet training for seniors, was the only BTOP Sustainable Broadband Adoption (SBA) program focusing on seniors. It is, far and away, the most comprehensive effort in exploring the opportunities and challenges for getting seniors online and using the Internet to date.
The BTOP program was conceptualized and organized by Don Samuelson of DSSA Strategies in Lake Forest, Illinois; implemented by Andrew Lowenstein and Gina Baxter of Connected Living, Inc. (CL) of Quincy, Massachusetts; evaluated by Jim Ciesla of Northern Illinois University in DeKalb, Illinois and funded by BTOP, an initiative of NTIA in the Department of Commerce.
This report explains Samuelson’s conceptualization of the program, the key results in the progress reports submitted by CL to BTOP over the nine quarters of the program: the three NUI evaluations — 1.) mid 2011; 2. year-end 2011; 3. summer of 2012 and 4. Samuelson’s final assessment of the total program in 2013.
These four perspectives provide a rich collection of perspectives on this important demonstration program. They also begin to describe opportunities for future analysis, study and research.